Terms & Conditions
Effective Date: May 11, 2024
1. Introduction
Welcome to Barakah Pizza Wings & More! These Terms and Conditions govern your use of our website and services, including our online ordering process managed by Clover and our partnerships with third-party delivery platforms such as UberEats and DoorDash. By accessing or using our website and services, you agree to these Terms and Conditions.
2. Online Ordering and Delivery Platforms
2.1. Ordering via Clover
◉ Account Management: Barakah Pizza Wings & More does not have a user login system on its website. All order management and customer account activities are handled through third-party platforms, specifically Clover.
◉ Order Placement: Orders can be placed through Clover, which processes and manages all aspects of the transaction. You are responsible for providing accurate information when placing an order.
◉ Payment and Confirmation: Payment must be made at the time of order placement through Clover's secure payment system. Once the order is confirmed, it will be processed for delivery or pickup as specified by you.
◉ Order Modifications and Cancellations: Modifications or cancellations must be communicated directly through Clover before the order is processed. After an order has been confirmed and processed, cancellations may not be possible.
◉ Delivery and Pickup: Delivery areas, times, and fees are determined by Clover. Delivery times are estimates and may vary due to factors like traffic and weather conditions. Pickup orders should be collected within the specified timeframe to ensure freshness.
2.2. Third-Party Platforms: UberEats and DoorDash or any other Platforms.
◉ Service Overview: Our menu is available on UberEats and DoorDash, which handle the ordering, payment, and delivery processes. Users must adhere to the terms and conditions of these platforms when ordering from Barakah Pizza Wings & More.
◉ Order Processing and Fulfillment: Orders placed through UberEats or DoorDash are subject to their processing times and delivery protocols. Any issues or disputes regarding these orders should be directed to their respective customer support.
◉ Pricing and Fees: Prices listed on third-party platforms may include additional fees or differ from those on our website due to service charges or promotions.
3. Payment and Refunds
◉ Accepted Payment Methods: Payments for orders made through Clover, UberEats, and DoorDash must be completed at the time of ordering using the payment methods accepted by these platforms.
◉ Refunds: Refund policies are subject to the terms of the respective platform used for ordering. For orders placed via Clover, refunds can be requested within 24 hours of the order by contacting our support team. Refunds for orders through UberEats and DoorDash should be requested through their customer support services.
◉ Order Issues: If you encounter issues with an order, such as incorrect items or delivery problems, please contact the platform you used to place your order for resolution.
4. Changes to Terms and Conditions
We reserve the right to modify these Terms and Conditions at any time. Changes will be posted on our website, and your continued use of our services signifies acceptance of the updated terms. Please review these terms periodically.
5. Governing Law
These Terms and Conditions are governed by the laws of the state of Florida. Any disputes will be resolved in the courts of Florida.
6. Contact Us
For questions about these Terms and Conditions or our Privacy Policy, please contact us at:
Barakah Pizza Wings & More
5008 E Sligh Ave, Tampa, FL 33617
Phone: +1 (813) 985-1122
Email: barakaheatery@gmail.com